Privacy Policy

InComm Canada Prepaid, Inc., its affiliates and subsidiaries (collectively, “InComm”) respects your concerns about privacy and values the relationship we have with you. This online Privacy Policy describes the information we collect through the services available on the web site,www.vanillaprepaidcards.com (the “Website”), and how we use, share and safeguard that information.

Information We Collect and How we Use it

We may collect information you provide to us using the “Contact Us” feature of the Website, including your name and email address. We will use this information to respond to your inquiry.

If you choose to enter a contest, giveaway or other promotion offered through this Website (each a “Promotion”), we will collect certain information, including without limitation, your name, address, email address, age and telephone number. We will use this information for the purposes of validating your eligibility to participate in the Promotion, administering the Promotion, to further communicate with you should you be eligible to win a prize, and if you are confirmed as a winner, in a winners’ list. If you consent, we may also use this information to send you information about our products, services, offers and Promotions.

We may use and retain the information we collect as necessary to administer our business. We may also collect and use personal information for other purposes with your consent or as permitted or required by law.

Any personal information you provide to us must be true, accurate, non-misleading and consistent and relevant for the purpose for which you are providing the information.

Cookies and Web Beacons

Whenever you visit the Website, even if you do not provide us with any personal information (such as by using a “Contact Us” feature or entering a Promotion), our web server logs automatically receive and record anonymous information from your web browser which may include your Internet Protocol (IP) address, non-personally identifiable information via cookies and Web beacons on any search terms you query. We may use this anonymous information to track site trends and enhance the user experience, and we may share this information with third party service providers. Cookies are small text files that websites often store on the computer hard drives of visitors to their sites. A cookie contains a unique code, which is used to recognize your computer when a user of your computer returns to a website that was visited previously. Web beacons are Internet tools that help us determine, for example, whether a website page has been viewed. We use cookies and Web beacons to enhance the online experience of our visitors and to better understand how our site is used. Cookies and Web beacons may tell us, for example, whether you have visited our site before or whether you are a new visitor. You may be able to set your web browser to refuse cookies, but if you do this you may not be able to enjoy full use of the Website.

Information que nous pourrions partager

We share information provided by our website visitors with service providers we have retained to perform services on our behalf. For example, we may share information about you with third party service providers who work with us or on our behalf to provide you with communications relating to our products, services, offers and contests. These service providers may be located in the United States. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with applicable Canadian and foreign legal requirements, including requirements to disclose personal information to governmental authorities in certain circumstances.

In addition, we may disclose information about you with your consent or (i) if we are permitted or required to do so by law, (ii) in response to a request from law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity, or (iv) to exercise our legal rights or defend against legal claims.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to try to direct the transferee to use personal information you have provided through the Website in a manner that is consistent with this Privacy Policy.

Our Commitment to Children’s Privacy

We respect the privacy of children and encourage all parents to supervise their children’s computer usage. We do not knowingly collect or retain personal information from children under the age of thirteen. Further, our contests are only open to legal residents of Canada who are over the age of majority as of date of entry.

Our Security Procedures

We will use reasonable efforts, including administrative, technical and physical measures, to safeguard the confidentiality of, and to prevent the misuse of or unauthorized access to, information about you. Please note however that you are responsible for personal information you choose to submit to us, and transmissions made by means of the Internet cannot be made absolutely secure, and we will have no liability for disclosure of personal information due to errors in transmission or unauthorized acts of third parties.

Changes to this Privacy Policy

InComm reserves the right to revise and update this Privacy Policy at any time. Any such revisions will be effective on the date of posting to the Website, and will apply to all personal information collected by or on the Website both prior to and following the effective date. Your use of the Website, provision of personal information, including entrance into any Promotion, following any such revisions will be deemed your acceptance of such revisions. Users should periodically visit this page to review the current policies with regard to Information.

Marketing Communications and Your Choices

With your consent, we (or our service provider acting on our behalf) will use your personal information to send you information about our products, services, offers and Promotions. At any time, you may withdraw your consent to receiving communications from InComm by following the instructions contained within each communication from us or by submitting a request via email at: vanillamarketing@incomm.com.

Terms of Use

Please also visit our Website Terms of Use section that explains other terms governing the use of this Website.

Questions, Suggestions or to Contact Us

We may establish and maintain a file of your personal information for the purposes described above, which will be accessible at our offices. Authorized employees, agents, mandataries and service providers will have access to your file as necessary to perform their job functions. For additional information or if you have any questions, comments, complaints or suggestions regarding our Privacy Policy or the Website, please contact us:

Privacy Officer
7025 Langer Drive, Suite 200
Mississauga, Ontario L5N 0E8